Delivery Information

Same-day deliveries on weekdays Monday to Friday, excluding public holidays, can be arranged for orders placed before 12:00pm for Biloela town.  All other destinations will be delivered the following day, but orders for places other than Biloela must be submitted before 12 noon for following day delivery. (Please note) There are no deliveries to places other than Biloela on Saturdays.

For Saturday deliveries, (Biloela only) online orders need to be placed before 9 am to be delivered on  that Saturday.

Please note we cannot guarantee exact delivery times, however, every effort will be made if we are provided with prior knowledge.

WE DO NOT DELIVER TO FARMS OR RURAL PROPERTIES. A delivery point can be negotiated upon by Biloela Florist and the Customer.

We deliver to Biloela town, Thangool, Callide Mine, Callide Power Station, Moura, Theodore, Banana, Monto. 

Unfortunately we CANNOT fulfill orders to MOURA, THEODORE, BANANA and MONTO on MONDAYS or SAME DAY due to courier timetables. Unfortunately we  do not deliver to BARALABA. 

If a delivery has been attempted and is unsuccessful and requires a second attempt due to incorrect address supplied, or if the recipient is not home, or if there is no place safe for the courier to leave flowers unattended, an extra redelivery fee will apply to the same value of the original fee. A card will be left at the destination with our details and where the flowers can be collected if the recipient so wishes. The Customer will also be contacted if delivery is unsuccessful. Every attempt will be made to deliver the first time and that the flowers are safe at the destination. Our couriers take great pride in looking after delicate arrangements and delivering them in perfect condition.

If you would like to pick up your flowers. Unfortunately the delivery componant has to be paid when ordering here, BUT, if you don't need delivery, we will just boost the value of the flowers or add a gift such as chocolates to the value of the $15 delivery charge. Just make a note on your order that you wish to pick up the flowers and if you would like more flowers or a gift added. Many customers do this and it seems to work well! If you have any questions please call on (07) 49922720.

Please note that - If an order is cancelled by a customer, A $10 PROCESSING FEE WILL BE DEDUCTED FROM THE REFUND, to cover bank and administration costs.